Child Safety Standards

1. Zero Tolerance Policy for CSAE

Namma Vishwakarma Enterprises and the Jodi app maintain a zero-tolerance policy towards Child Sexual Abuse and Exploitation (CSAE). We strictly prohibit the creation, distribution, or promotion of Child Sexual Abuse Material (CSAM). Any user found violating this policy will be permanently banned from the platform, and their details will be reported to the appropriate law enforcement agencies (NCB/Cyber Cell).

2. Child Safety Reporting

As the app does not feature in-app chat, all user interactions are profile-based. Users can report any concerns related to child safety or suspicious activity involving minors using the in-app 'Report Profile' button available on every User Profile screen or by emailing our Child Safety Point of Contact at safety@nmvk.in. All reports are investigated with the highest priority.

Privacy Policy

1. Information We Collect

We collect personal details (Name, Gender, DOB, Gothra, Education, Occupation), contact info (Phone Number), and identity documents (Aadhaar/PAN for KYC). We also collect device metadata for authentication, security, and fraud prevention.

2. Data Usage & Sharing

Your data is used to provide matchmaking services, verify identity, and prevent fraud. We do not sell or share your personal contact information (like phone numbers) with external third parties for their independent marketing purposes.

3. Data Retention

As per the IT Rules 2021 (Govt of India), we are legally mandated to retain user logs, IP addresses, and identity records for at least ONE YEAR after an account is deleted or deactivated to assist law enforcement agencies if required.

4. Account Deletion

Users can request to delete their account in-app or via our support channels. Alternatively, you can request account deletion via our website at: https://www.nmvk.in/delete-account.php. Deletion will remove your profile from public view immediately, subject to the legal retention requirements mentioned in Section 13.

5. Security Precautions

We implement industry-standard encryption and security measures to protect your data. However, users are responsible for using secure devices and not sharing MPINs.